FAQ

FREQUENTLY ASKED QUESTIONS

Our cold room storage is customized and the price is provided according to the customer's needs. The price is directly from factory to customer without middleman price. In order to provide you with the detailed price, please inform the following three points: 1. What is the product you need cold storage for? 2. What is the temperature of the cold storage you need? 3. Your country.

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

For samples, the lead time is about 7 days. For mass production of the customized goods, the lead time is 15-30 days after receiving the deposit payment and get your final approval for your products.

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

We have confidence in the quality and technology of our cold room & Freezer room. The quality inspection department will carefully check and debug the goods before shipment to ensure the perfect operation of the cold room & freezer room. No matter one year or ten years in the future, if the goods have any problems, we will permanently provide technical consulting services for your goods.

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

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